> For the complete documentation index, see [llms.txt](https://knowledgebase.clibase.tech/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledgebase.clibase.tech/payment-options/order-tracking-pay-later.md). # Order Tracking (Pay Later) **Order Tracking** is an option that indicates that the transaction has not yet been paid and will be directed to online tracking. It can be used for orders via messenger store. To proceed, you must select the client, and the amount tendered must be greater than or equal to the total amount due.

The transactions can be viewed in both the **POS Order** and **New Order** tabs.

1. Transaction using Order Tracking via POS 2. Transaction via messenger store

You may or may not need to use the **Order Tracking (Pay Later**) button if the Clibase Customer Support Team has already integrated your messenger store with Clibase. To use this feature, please coordinate with your account manager. Select

button to view the customer's order.

Select

to print a copy of the receipt if the transaction is unpaid, and

button to print the receipt if the transaction is paid. Additionally, you can use the

button to direct the transaction to another tab, which will help you track the status of the orders.

Some transactions, particularly *unpaid* ones, can be settled using the POS system. To do this, tick the box beside the invoice number, then click

. To complete the process, navigate to the POS Order tab to settle the bill normally. If applicable, you may also send the order to the kitchen. Tick the box beside the invoice number and click

to transfer the order. Check the **Extra Details** of the transaction to confirm that the order was successfully sent to the kitchen.

For more details on the Kitchen Display System (KDS), please refer to the **POS Advanced Interfaces - Kitchen Display System** section.